Do you have a question? More than likely, it’s been answered on this page! If not, don’t fear, you can contact us directly to ask all of your questions – we’re here to help after all!

PRIVATE HEALTH

It is always best to check with your Private Health fund to see if you are covered for Osteopathy as part of your extras.  If you are covered for your treatment we are able to process your claim straight away through our HICAPS facilities, and you only have to pay the remaining difference.

MEDICARE

Osteopathy is not covered by Medicare unless you are on an Enhanced Primary Care (EPC) Plan or Chronic Disease Management (CDM) Plan.  An EPC plan is managed and provided to you by your General Practitioner (GP).  It is part of the Medicare Scheme and is designed to provide patients with chronic (long standing) pain and conditions access to Medicare rebates for allied health services.  If you are experiencing long term pain in conjunction with another medical condition please speak with your GP regarding your eligibility.

Medicare would pay a portion of the consultation fee, which is claimed at your local Medicare office.  Please note full payment is required on the day of consultation and we will then issue you with a receipt to take to Medicare to claim the EPC rebate or we are able to process the payment the same day through our HICAPS terminal.

At Your Osteopath we treat you as an individual to best assess your overall condition and needs.  The benefit achieved from treatment will depend on many factors, such as the extent of the injury or dysfunction, how long you have suffered with the complaint, and how your body responds to osteopathic treatment.  Your condition may only require a few treatments, or it may benefit from a long-term approach, this will be more apparent after your first few visits.

We love to see our patients, but our goal is not to keep you coming back over and over, but to partner with you so that you are healthy, pain free and out enjoying life to the fullest as soon as possible.

Once we have dealt with your main complaint we may schedule periodic treatments to ensure you stay balanced and healthy which will help to prevent the issue from reoccurring in the future.

No, as Osteopaths are primary health care practitioners you do not need a referral from your GP.  All you need to do is just make an appointment.
In Australia, Osteopaths are government registered practitioners who complete a minimum of five years’ university training in anatomy, physiology, pathology, general medical diagnosis and Osteopathic techniques. Osteopaths are primary healthcare practitioners and are trained to recognise conditions which require medical referral. They are also trained to perform standard medical examinations that may assist with an accurate diagnosis and refer for medical imaging when required.